This Office Master 24-Seven Intensive Use Chair was designed with strength, durability and support in mind. The 24-Seven Intensive Use IU76HD Chair also offers a specially-designed supportive seat as well as reinforced components for long-term use. This high-quality, mid-priced ergonomic chair will remain capable and comfortable under constant use in any work space including service desk, industrial, call center or hospitality environments. Office Master Cancellation Policy: Office Master products that are canceled after 24 hours of purchase will receive a 30% cancellation/restocking fee. Multi-function adjustability. Soothing DCS Technology seat. Reinforced components for 24/7 usage by users up to 350 lbs. Available with optional adjustable lumbar support.